Retail Sales Associate
Retail Sales Associate, Chestnut Hill
As a Retail Sales Associate, you will guide the customer through the life of the sale through our engaging sales platforms: in-person and virtual appointments, phones, and live-chat! These team members assist our customers in finding their best jewelry match from our luxury product line. Curious about a day- in- the- life? Learn more on our blog here or learn about Oval Diamonds from Kelly, our SF team member, here!
The ideal candidate will be able to work a full-time schedule that includes weekend days. This role is in-person at our Chestnut Hill showroom location, which is open from 10 am - 7pm.
What you’ll do:
- Utilize sales strategies and forward-thinking problem-solving techniques to assist and guide customers through multiple purchasing decisions, such as ring settings selections and diamond options, creating memorable and personalized experiences for each customer.
- Proactively manage and respond to a high-volume of leads and active customers to achieve sales targets.
- Act as a brand advocate, sharing our mission of creating a more sustainable, transparent, and compassionate jewelry industry.
- View the full role responsibilities HERE
What You Have:
- A passion for the customer.
- A drive to exceed goals.
- A keen eye for details.
- Clear and concise communication.
- A team player mindset.
What We Offer:
At Brilliant Earth, we’re passionate about the employee experience. That’s why we offer an excellent training program and endless opportunities for career growth! In addition, we offer:
- Insurance.
- 401k match.
- Sales Incentive Programs.
- Generous PTO Policy.
- Disability and Life insurance.
- Pre-Tax Commuter Benefits.
- Continued Education.
- Employee Discounts.
- Wellness Benefits.
- Giving Back and Volunteer Opportunities.
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