Customer Service Program Specialist 1

Duties Description:

Responsibilities include, but are not limited to:

• Handle administrative tasks and coordinate with business units
• Schedule conference rooms and conference center facilities
• Cover supplies management
• Cover visitor and badging programming
• Issue ID Cards
• Monitor alarm and camera security operations
• Facilitate potential vendor coordinating needs with management and maintenance
• Serve as location support for administrative projects
• Assist Human Resources with onboarding new staff
• Maintain the location seating chart
• Facilitate workstation assignments
• Manage the maintenance and security contracts for this location

Minimum Qualifications:

•Six years of business experience, including four years of customer
service experience; OR
•An associate’s degree and four years of business experience,
including two years of customer service experience; OR
•A bachelor’s degree and two years of customer service experience; OR
•A master’s degree or Juris Doctor (JD) and one year of customer service experience.


Please be advised that the New York State Insurance Fund does not offer sponsorship for employment visas to employees or potential employees. Candidates sponsored for employment by an organization should be aware of their sponsorship status and the relevant expiration date(s) of that sponsorship before applying to this position.